Every product sold by the Batteryempire.co.uk online shop is covered by a quality guarantee. The warranty period is always given in the product description and is counted from the moment of its release. The Batteryempire.co.uk online shop makes every effort to ensure that the offered products are of the highest quality and hopes that the purchased product will work without any failures. Lithium-ion batteries are subject to gradual wear and tear throughout their lifetime. Despite that, we assure you that our warranty policy allows 20% wear and tear and treats it as natural aging of the battery. Any consumption (reduction in real capacity) of more than 20% at the end of the warranty period in relation to the state at the time of receipt of the product is the basis for complaint. Detailed warranty conditions can be found in the store regulations.
Please check the condition of the package in the presence of the courier. In case of damage / missing parts, ask the courier to write a damage protocol.